It’s time to refocus on the employee
By: World Economic Forum
The session I attended yesterday was about leadership. The discussion was about what has changed during the last 5 years and how it is impacting leadership. Globalization is posing new challenges to leaders operating in an environment where trade barriers are coming down. Competition could come from anywhere. The entire business supply chain is extending across borders. It is also creating new opportunities for small and big companies. The winners will be those who embrace this change and leverage the impact of globalization, sourcing talent, sourcing raw material, sourcing semi-finished goods, and even sourcing completely assembled products from different parts of the globe, adding value and marketing it in parts of the globe which consume these products. The other challenge in the developed world is how top leadership is coming under increased scrutiny. There are so many new regulatory measures, an increased push for transparency and accountability. While talent management per se is the key issue businesses grapple with, organizations are made by people. Irrespective of the fantastic systems and processes that organizations build, it is the individuals who make it happen. We will have to refocus on the employee as we also refocus on customers. Employees will be the key in this world where information is becoming ubiquitous, technology is making information access in real time. All of it is going to have an impact on the kind of talent you want to nurture, the kind of talent and skills you need to build internally within the organization, and the kind of talent you need to attract in different parts of the world. How do you plan for the future, how do you identify the skill gap in the changed environment, how do you start refocusing on training, mentoring and giving real life experiences to the same talent pool and keep them excited to operate in such a challenging environment is one part of focusing on the talent. The second part is, how do you embrace multiculturalism, how do you ensure that you create an environment within the enterprise for people from different communities to work in a homogenous manner. At the same time, you need to invoke innovation and excitement among people while you lay a strong foundation of values and culture, which people from different parts of the world would embrace. You need to take into account that not all of them would think alike, not all of them would have the same background. There will be sensitivities around what you want to set out in terms of culture and values. In this context, I think the topic for the afternoon discussion is very relevant. Mr. Murthy will offer insights into the expectations of the next-generation companies and next-generation businesses and how they will have to focus on talent. B. G. Srinivas, Sr. Vice President and Head Europe, Middle East & Africa, Infosys Technologies Ltd.
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http://profile.typekey.com/dkmatai/ DK Matai
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http://profile.typekey.com/Vibha_Pingle/ Vibha Pingle